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Upgrade from Edge to Pro

Move up to Pro on the rail you bought on. The upgrade takes effect immediately and you are charged the difference.

Same on every platform Updated

What this does

An upgrade from Edge to Pro applies straight away. You keep the same renewal date and pay the difference for the time remaining in the period.

Before you start

  • Upgrade on the rail you bought on. If you bought on the web, upgrade on the web. If you bought on your phone, upgrade there.
  • Upgrading does not start a new trial. If you are inside your Edge trial, upgrading to Pro charges you now.
  • Pro adds Sentinel, Pattern Recognition, Weekly Overview, three times the voice and chat allowance, and priority support.

Steps

  1. Open Profile from the sidebar card at the bottom.
  2. Find the Subscription card and tap the plan row.
  3. On the Choose your plan page, check the cadence toggle is the one you want.
  4. On the Pro card, press Switch to Pro Monthly or Switch to Pro Annual.
  5. The change applies at once. There is no confirmation dialog for an upgrade.
  1. Tap the circular avatar at the top right of Home.
  2. Scroll to Subscription and tap Manage subscription.
  3. Choose Pro on the paywall and keep the same cadence you are on.
  4. Confirm the purchase in Apple’s sheet.
  1. Tap the profile chip at the bottom of the sidebar.
  2. Scroll to Subscription and tap Manage subscription.
  3. Choose Pro on the paywall and keep the same cadence you are on.
  4. Confirm the purchase in Apple’s sheet.
  1. Tap the circular avatar at the top right of Home.
  2. Scroll to Subscription and tap the Current plan row.
  3. Choose Pro on the paywall sheet and keep the same cadence you are on.
  4. Confirm the purchase in Google Play.
  1. Tap the profile chip at the bottom of the sidebar.
  2. Scroll to Subscription and tap the Current plan row.
  3. Choose Pro on the paywall sheet and keep the same cadence you are on.
  4. Confirm the purchase in Google Play.

What you should see

Profile > Subscription names Pro within a few seconds, and Sentinel, Pattern Recognition and Weekly Overview stop showing lock screens. VEXA emails you a plan change confirmation with the subject “Your VEXA plan is now Pro”.

If it doesn’t work

Related

VEXA Edge vs VEXA Pro What each of the three VEXA plans includes, and the three things only Pro unlocks. Downgrade your plan Downgrades take effect at the end of the period you already paid for, which is why you still have Pro after asking for Edge. Why you can't subscribe or change plans on another platform A subscription can only be changed in the shop that sold it. Here is what each blocking message means and where to go instead.

Still stuck? Email support@vexatrade.ai.