Manage an App Store subscription

What this does

A subscription bought inside the iPhone or iPad app belongs to your Apple Account. Apple holds the card, sends the receipts, decides refunds and applies plan changes. VEXA can show you the subscription but cannot alter it.

Before you start

• You need the same Apple Account you bought with.
• Everything below is in Apple’s Settings app, not in VEXA.
• VEXA gives you a shortcut: Profile > Subscription > Manage subscription opens the same Apple sheet.

Steps

What you can do where

Apple requires downgrades and cadence changes to run in its own sheet so that it, rather than VEXA, works out the credit for unused time.

The auto-renewal terms

Quoted exactly as they appear in the VEXA paywall footer:

Payment will be charged to your Apple ID at confirmation of purchase. Subscriptions automatically renew for the same term unless cancelled at least 24 hours before the end of the current period. You can manage and cancel your subscription any time in Settings → Apple ID → Subscriptions.

The 24-hour rule matters. Cancelling in the last day of a period may not stop that period’s renewal.

What you should see

Apple’s Subscriptions screen lists VEXA with the current plan and the renewal date. Changes you make there reach VEXA within a minute or two, and Profile > Subscription updates itself.

If it doesn’t work

• VEXA is not in Apple’s Subscriptions list. You are signed in to a different Apple Account, or the subscription was bought on the web or on Android. Check Profile > Subscription in VEXA to see which store it names.
• You cancelled in Apple and VEXA still shows a plan. Correct. Cancelling stops renewal and access runs to the end of the paid period.
• You paid and VEXA shows Free. Tap Restore Purchases. See Restore purchases.
• You want a refund. Apple decides those. See Refunds.