Start a subscription on Android
Buy Edge or Pro through Google Play from inside VEXA, and understand why the trial offer sometimes does not appear.
AndroidAndroid tablet
Updated
What this does
Buying inside the Android app puts your subscription on your Google Play account. Google takes the payment, sends the receipt and handles any refund.
Before you start
- You need to be signed in to VEXA and to a Google account with a valid payment method in Play.
- Monthly plans include a 14-day free trial. Annual plans are charged in full immediately.
- The plan applies to every device you sign in to VEXA on, not only this one.
Steps
- Tap the circular avatar at the top right of Home.
- Scroll to Subscription.
- Tap Upgrade to Edge / Pro. The paywall opens as a sheet from the bottom.
- Choose Monthly or Annual, then Edge or Pro.
- Tap the button on the plan card. Google Play’s purchase sheet takes over.
- Confirm the purchase in Play.
- Tap the profile chip at the bottom of the sidebar.
- Scroll to Subscription.
- Tap Upgrade to Edge / Pro. The paywall opens as a sheet from the bottom.
- Choose Monthly or Annual, then Edge or Pro.
- Tap the button on the plan card. Google Play’s purchase sheet takes over.
- Confirm the purchase in Play.
The prices you see are Google’s
Prices come from Google Play in your local currency, so the figure on the paywall is the figure Play will charge.
What you should see
The sheet closes. Profile > Subscription now reads Current plan: Edge or Current plan: Pro, with Manage in Google Play underneath it. Google emails a receipt separately.
If it doesn’t work
- No free trial is offered. Both Android monthly offers are set for customers who have never held that subscription. If you have had Edge Monthly before, buying it again does not repeat the trial.
- A dialog says your subscription was bought on the Apple App Store or on the web. You already have an active subscription on another rail and Play will not sell you a second one. Manage it where you bought it. See Why you can’t subscribe or change plans on another platform.
- You have paid before on this Google account and VEXA shows Free. Tap Restore purchases. See Restore purchases.
- You want to cancel, change card or switch cadence. Those live in Play, not in VEXA. See Manage a Google Play subscription.
Related
Still stuck? Email support@vexatrade.ai.