Read the AI Usage card
Where to find your voice and chat meters, what the colours mean, and why the period does not start on the first of the month.
What this does
The AI Usage card shows how much of your monthly voice and chat allowance you have used, and when it resets.
Before you start
The card is not available on Android tablet. Open VEXA on your Android phone or on the web to see it.
Steps
- Open Profile from the sidebar card at the bottom.
- Scroll to AI Usage, directly above the Settings section.
- Read the bars. The card is always open on the web.
- Tap the circular avatar at the top right of Home.
- Scroll to AI Usage.
- Tap the header to expand it. On iPhone it starts collapsed.
- Tap the profile chip at the bottom of the sidebar.
- Scroll to AI Usage.
- Tap the header to expand it.
- Tap the circular avatar at the top right of Home.
- Scroll to AI Usage.
- Read the bars.
What each part means
| On the card | What it tells you |
|---|---|
| The date range in the header | Your current allowance period, for example “Jul 3 to Aug 3” |
| The plan chip | Which plan’s allowances are being applied: Free, Edge or Pro |
| VEXA Voice Minutes | Minutes used this period. Includes VEXA Voice, Sentinel and journal voice sessions. |
| VEXA Chat Messages | Messages you have sent to VEXA Chat this period |
| VEXA Intelligence | A running count for insights, commentary, summaries, patterns and scores. This one is limited per day rather than per month and does not draw on your monthly allowance. |
| The refresh icon | Re-reads your usage now |
The colours
| Colour | Meaning |
|---|---|
| Normal | Under 80% used |
| Yellow | 80% or more used |
| Red | Fully used. That feature is paused until your reset date. |
An unlimited allowance shows as “unlimited” with a small sliver rather than a filling bar.
Why the period does not start on the 1st
Your allowance runs on your subscription anniversary. Subscribe on the 12th and it resets on the 12th. Free accounts run from the day the account was created.
What you should see
Two bars with numbers on them, a date range in the header, and a plan chip. The bars update on their own after a voice or chat session, without a reload.
If it doesn’t work
- “Couldn’t load usage. Tap refresh to try again.” Press the refresh icon. If it persists, sign out and back in.
- The numbers look stale. Press the refresh icon. The card updates itself after each session but a background sync can lag.
- The plan chip is wrong. See I paid but VEXA still says I’m locked.
- You are on an Android tablet and there is no card. It is not on that surface. Use your phone or the web.
Related
Still stuck? Email support@vexatrade.ai.