Manage your plan
Upgrade to Pro, switch between monthly and annual billing, or stop paying, and what happens to your trades and journal when you go back to the free plan.
On this page
What this does
There are two plans, so there are only three moves you can make: start Pro, change how often Pro bills you, or stop paying and go back to Edge (Free).
There is no downgrade between paid plans any more, because there is only one paid plan. Dropping from Pro to the free plan is a cancellation, and it takes effect at the end of the period you already paid for.
Before you start
- Change your plan on the shop you bought it from. Bought on the web, change it on the web. Bought on your phone, change it there.
- Upgrading from the free plan starts a new subscription and charges you through checkout.
- Nothing you have imported or written is lost when you stop paying. See What happens on the free plan below.
Steps
These steps start Pro. Cadence changes and cancellations are covered further down.
- Open Profile from the sidebar card at the bottom.
- Find the Subscription card and tap the plan row.
- On the Choose your plan page, set the cadence toggle to Monthly or Annual.
- Press the button on the Pro card.
- Finish checkout. Pro applies as soon as the payment clears.
- Tap the circular avatar at the top right of Home.
- Scroll to Subscription and tap Manage subscription.
- Choose Pro on the paywall and pick your cadence.
- Confirm the purchase in Apple’s sheet.
- Tap the profile chip at the bottom of the sidebar.
- Scroll to Subscription and tap Manage subscription.
- Choose Pro on the paywall and pick your cadence.
- Confirm the purchase in Apple’s sheet.
- Tap the circular avatar at the top right of Home.
- Scroll to Subscription and tap the Current plan row.
- Choose Pro on the paywall sheet and pick your cadence.
- Confirm the purchase in Google Play.
- Tap the profile chip at the bottom of the sidebar.
- Scroll to Subscription and tap the Current plan row.
- Choose Pro on the paywall sheet and pick your cadence.
- Confirm the purchase in Google Play.
Changing how often Pro bills you
The only switch inside Pro is between monthly and annual, and the two directions behave differently.
Monthly to annual is charged now. The change applies at once and is prorated against what you have already paid.
Annual to monthly waits. You keep annual, and everything it includes, until your paid year ends. Then you move to monthly.
Full steps for both directions are in Switch between monthly and annual billing.
Stopping payment
Cancelling keeps Pro running until the end of the period you paid for, then drops you to Edge (Free). You are not refunded for the remainder, you keep the features instead.
On the web you can undo a scheduled cancellation at any point before it takes effect. On iPhone, iPad and Android you undo it in the same store sheet where you cancelled.
Full steps for every shop are in Cancel your subscription.
What happens on the free plan
Nothing is deleted and nothing is hidden. Edge (Free) is the whole journal, so when Pro ends you keep your brokers, your syncs, your imports, your trades, your metrics, your journal entries, your playbooks and tags, and your score numbers.
What stops is the AI layer: chat and voice drop to their 5-a-month taste, and the score breakdowns, Summaries, Pattern Recognition, Weekly Overview, Sentinel, AI Import, the AI panels in Trade Analysis, the Rules Tracker and Reminders show a lock. Start Pro again and they open in the state you left them.
What you should see
Starting Pro: Profile > Subscription names Pro within a few seconds, and the Pro screens stop showing lock screens. VEXA emails you a confirmation with the subject “Your VEXA plan is now Pro”.
A change that waits: on the web your current plan card turns green and reads “Current plan · Active until {date}”, with a button that cancels the scheduled change. On iPhone, iPad and Android the app shows the date your current plan runs until. It does not name what comes next, because the stores tell it the date and not the destination.
If it doesn’t work
- You still have Pro features after cancelling. Correct. Read the date on your subscription card. They drop on that date, not before.
- The card reads “Manage in the app” on the web. You bought on a phone. Change it there instead. See Why you can’t subscribe or change plans on another platform.
- You paid and Pro features are still locked. Give it a minute and reload. If it persists, see I paid but VEXA still says I’m locked.
- “We couldn’t schedule this plan change right now.” Nothing was charged. Try again shortly, then email support@vexatrade.ai if it repeats.
Related
Still stuck? Email support@vexatrade.ai.