Apply a referral code

A referral code extends your monthly trial from 14 days to 30, and it has to be applied on the web before you subscribe.

Web Updated

What this does

If a VEXA subscriber sends you their referral link, your monthly free trial is 30 days instead of 14. They get a free month once your first payment clears.

Before you start

  • Referral codes work on the web only. You cannot apply one on iPhone, iPad or Android. Sign up on the web, then use any device afterwards.
  • Monthly plans only. Annual plans are charged in full immediately and carry no trial, referred or not.
  • New members only. If you have subscribed to VEXA before, the code is refused.
  • One code per account, ever. The first one applied is the one that counts.
  • You cannot refer yourself. Self-referral is blocked by account, by email address and by card.

Steps

Web only

  1. Open the link you were sent. It looks like app.vexatrade.ai/signup?ref=VX-XXXXXX. The code is attached to your account as you sign up, with nothing to type.
  2. If you already signed up without the link, open the last step of onboarding and find Have a referral code?
  3. Type the code. Case does not matter and the VX- prefix is optional.
  4. Press Apply.
  5. Subscribe to a monthly plan on the web. The 30 days apply at checkout.

What you should see

After applying the code: “Referral applied. Your monthly trial is 30 days.”

After checkout, Profile > Subscription shows a Trial badge with an end date 30 days out rather than 14.

If it doesn’t work

Each message means something specific:

MessageWhat it means
”A referral is already applied to your account.”A code was attached earlier. Only one ever counts.
”Referral codes are for new members only.”You have subscribed to VEXA before.
”That code isn’t valid.”The code is wrong or no longer active. Check it with the person who sent it.
”You can’t refer yourself.”The code belongs to your own account.
”We couldn’t apply that code. Please try again.”Something failed on our side. Try once more, then email support@vexatrade.ai.
  • The field is not showing in onboarding. It only appears when no referral is attached to your account yet.
  • You are on a phone. Referred signups are a web route by design. Open the link in a browser.

Related

Still stuck? Email support@vexatrade.ai.