Apply a referral code
A referral code extends your monthly trial from 14 days to 30, and it has to be applied on the web before you subscribe.
Web
Updated
What this does
If a VEXA subscriber sends you their referral link, your monthly free trial is 30 days instead of 14. They get a free month once your first payment clears.
Before you start
- Referral codes work on the web only. You cannot apply one on iPhone, iPad or Android. Sign up on the web, then use any device afterwards.
- Monthly plans only. Annual plans are charged in full immediately and carry no trial, referred or not.
- New members only. If you have subscribed to VEXA before, the code is refused.
- One code per account, ever. The first one applied is the one that counts.
- You cannot refer yourself. Self-referral is blocked by account, by email address and by card.
Steps
Web only
- Open the link you were sent. It looks like
app.vexatrade.ai/signup?ref=VX-XXXXXX. The code is attached to your account as you sign up, with nothing to type. - If you already signed up without the link, open the last step of onboarding and find Have a referral code?
- Type the code. Case does not matter and the
VX-prefix is optional. - Press Apply.
- Subscribe to a monthly plan on the web. The 30 days apply at checkout.
What you should see
After applying the code: “Referral applied. Your monthly trial is 30 days.”
After checkout, Profile > Subscription shows a Trial badge with an end date 30 days out rather than 14.
If it doesn’t work
Each message means something specific:
| Message | What it means |
|---|---|
| ”A referral is already applied to your account.” | A code was attached earlier. Only one ever counts. |
| ”Referral codes are for new members only.” | You have subscribed to VEXA before. |
| ”That code isn’t valid.” | The code is wrong or no longer active. Check it with the person who sent it. |
| ”You can’t refer yourself.” | The code belongs to your own account. |
| ”We couldn’t apply that code. Please try again.” | Something failed on our side. Try once more, then email support@vexatrade.ai. |
- The field is not showing in onboarding. It only appears when no referral is attached to your account yet.
- You are on a phone. Referred signups are a web route by design. Open the link in a browser.
Related
Still stuck? Email support@vexatrade.ai.