Apply a referral code
A referral code extends your Welcome Package from 14 days to 30, and it has to be applied on the web when you sign up.
On this page
What this does
If a VEXA subscriber sends you their referral link, your Welcome Package runs 30 days of full access instead of the usual 14. They get a free month once your first payment clears.
Before you start
- Referral codes work on the web only. You cannot apply one on iPhone, iPad or Android. Sign up on the web, then use any device afterwards.
- The code changes your Welcome Package, not your price. VEXA Pro costs the same either way, and subscribing charges you immediately whenever you decide to.
- New members only. If you have subscribed to VEXA before, the code is refused.
- One code per account, ever. The first one applied is the one that counts.
- You cannot refer yourself. Self-referral is blocked by account, by email address and by card.
Steps
Web only
- Open the link you were sent. It looks like
app.vexatrade.ai/signup?ref=VX-XXXXXX. The code is attached to your account as you sign up, with nothing to type. - If you already signed up without the link, open the last step of onboarding and find Have a referral code?
- Type the code. Case does not matter and the
VX-prefix is optional. - Press Apply.
What you should see
After applying the code: “Referral applied. Your Welcome Package is 30 days.”
Profile > Subscription then reads “You’re on Full Access until {date}”, with a date 30 days out rather than 14. There is nothing to buy for this and no card is collected.
If it doesn’t work
Each message means something specific:
| Message | What it means |
|---|---|
| ”A referral is already applied to your account.” | A code was attached earlier. Only one ever counts. |
| ”Referral codes are for new members only.” | You have subscribed to VEXA before. |
| ”That code isn’t valid.” | The code is wrong or no longer active. Check it with the person who sent it. |
| ”You can’t refer yourself.” | The code belongs to your own account. |
| ”We couldn’t apply that code. Please try again.” | Something failed on our side. Try once more, then email support@vexatrade.ai. |
- The field is not showing in onboarding. It only appears when no referral is attached to your account yet.
- You are on a phone. Referred signups are a web route by design. Open the link in a browser.
Related
Still stuck? Email support@vexatrade.ai.