Your first week is on us: Full Access explained

Every new account gets seven days of everything in VEXA Pro with no card, and starting a plan during that week begins your 14-day trial straight away.

Same on every platform Updated

What this does

Full Access is seven days of everything in VEXA Pro, granted the moment your account is created. It needs no card and no store purchase, and there is nothing to cancel when it runs out. It exists so you can judge the product with your own trades in it rather than from a feature list.

Sentinel, Pattern Recognition, Weekly Overview and every Edge feature are open for those seven days.

Before you start

Two things about Full Access catch people out, so read these before the rest.

Full Access and the free trial are separate, and they overlap. The paid trial does not wait for your free week to run out. The product says it in one line on every paywall you open during the week: you are on Full Access until a given date, and starting a plan begins your 14-day trial right away. Picking a plan on day 2 does not buy you 5 more free days plus 14. It starts the 14 there and then.

One Full Access per email address, ever. Deleting your account and signing up again with the same address does not mint a fresh week.

You can buy a plan at any point during the week. Nothing is locked to you while it runs.

Steps

To see how many days are left:

  1. Open Dashboard from the sidebar.
  2. Read the Full Access pill near the top of the page. It shows the days remaining.
  3. Click it to open the plan page, where the same date appears above the plan cards.
  1. Tap the first icon in the tab bar, the house at the far left, to open Home.
  2. Read the Full Access pill near the top. It shows the days remaining.
  3. Tap it to open the Full Access sheet, which spells out what happens on each date.
  1. Open Dashboard from the sidebar.
  2. Read the Full Access pill near the top.
  3. Tap it to open the Full Access sheet.
  1. Tap the first icon in the bottom bar, the house at the far left, to open Home.
  2. Read the Full Access pill near the top. It shows the days remaining.
  3. Tap it to open the Full Access sheet, which spells out what happens on each date.
  1. Open Dashboard from the sidebar.
  2. Read the Full Access pill near the top.
  3. Tap it to open the Full Access sheet.

What you should see

On day one the pill reads 7 days left. It counts down by whole days, so it never shows a lower number than the copy promised.

The pill has two states:

  • Three or more days left. A dark pill with an orange edge reading “Full Access”, the days remaining, and “everything unlocked”. Tapping it opens an explainer rather than a payment screen.
  • Two days or fewer. A solid orange card that offers to start your 14-day free trial. Tapping this one goes straight to the plans.

The explainer sheet lays out three dates in order: everything unlocked until the end date, then a 14-day free trial if you want to keep it, then the plan you chose, cancellable at any point.

When the week ends, the locked screens come back on their own. You do not need to restart the app or sign out. Free features stay open: Home and Profile. Communities, Leaderboards and your VEXA Score breakdown need Edge or Pro.

If it doesn’t work

No Full Access pill after signing up. The grant lands a couple of seconds after the account is created, so a very fast first screen can beat it. Pull to refresh or reload. If it still is not there, check whether you have used this email address for a VEXA account before, because the week is once per address.

You deleted your account, signed up again, and only see the paywall. Working as intended. The free week does not reset with a new account on the same email address.

The pill says fewer days than you expected. Older app builds counted down a day early. Update the app from the App Store or Google Play.

You started a plan and thought the week would be added on. It is not. The 14-day trial starts when the plan starts, and the remaining free days are absorbed into it.

Related

Still stuck? Email support@vexatrade.ai.