Third-party services VEXA uses
The outside services VEXA relies on to run, grouped by what they do and what kind of data reaches each one.
What this does
VEXA is not built end to end in-house. It runs on infrastructure it does not own and calls services it does not operate. This lists them by function, and what reaches each one.
The controlling document is the VEXA Privacy Policy, sections 6 and 13. Where this article and the policy differ, the policy wins.
Before you start
- VEXA does not sell your personal information to any of these providers or to anyone else.
- A provider that receives your data is contractually restricted to processing it for VEXA, not for its own purposes.
- Some of these are your choice. Broker connections, health platforms and Discord only receive data if you connect them.
The services
| What it does | Provider | What reaches it |
|---|---|---|
| Sign-in, database, file storage, backend functions, hosting and push notifications | Google Firebase and Google Cloud Platform | Your account data, since this is where VEXA runs |
| AI coaching, chat, voice and scoring | VEXA’s AI service, described in the Privacy Policy as a secure, US-based third-party AI service | Trades, P&L, journal notes, chat messages, voice audio and the biometric summaries listed in How VEXA uses AI with your data |
| Health data on iPhone and Apple Watch | Apple Health | Nothing. VEXA reads from Apple Health and never writes to it |
| Health data on Android and Wear OS | Google Health Connect | Nothing. VEXA reads from Health Connect and never writes to it |
| Sign in with Apple and push notifications on iOS | Apple | Your sign-in identifier and device push token |
| Automatic trade import | Your broker, through its own API | Read-only requests for your trade history. See What VEXA can do with your broker connection |
| Market data for charts | Market data providers | The ticker symbols and time windows VEXA needs to draw a chart |
| Payments on the web | Stripe | Your payment details, which Stripe holds. VEXA does not store card numbers |
| Payments on iPhone, iPad and Android | Apple App Store and Google Play | Your purchase, which the store handles under its own terms |
| Error monitoring on the web app | Sentry | Crash and error diagnostics, and only if you accepted analytics cookies |
| Analytics on the marketing site | Google Analytics | Site usage, and only if you accepted analytics cookies |
| Community chat and support tickets | Discord | Only what you post there, and only if you link a Discord account |
What is not on this list
There are no analytics or tracking SDKs in the iPhone, iPad or Android apps. The cookie banner on the web does not extend to mobile because there is nothing on mobile for it to control. See Cookies and analytics.
What you should see
If you accepted only essential cookies, the web app loads no error-monitoring script and the marketing site loads no analytics script. You can confirm this in your browser’s network panel.
If it doesn’t work
- You want the current subprocessor list in writing. Ask support@vexatrade.ai. Sections 6 and 13 of the Privacy Policy are the published position.
- You want one of these switched off. Analytics and error monitoring are controlled by the cookie banner. Health platforms, brokers and Discord are controlled by disconnecting them. Infrastructure, AI and payments cannot be switched off individually, because the product does not run without them.
Related
Related
Still stuck? Email support@vexatrade.ai.